Hospital deliveries fail more often than any other kind we handle, and almost never because of the flowers. They fail because of a missing room number, a ward that does not accept plants, or a patient who was discharged that morning. Here is what actually matters.
Intensive care units do not accept flowers. Anywhere.
This is the single most common problem. ICUs, cardiac ICUs, neonatal intensive care and most transplant units refuse flowers and plants outright — infection control, allergen risk, and the simple fact that there is no surface to put them on. This is not a policy that varies much between hospitals; it is close to universal.
If the person you are sending to is in intensive care, do not order flowers to the ward. Send them to the family's home instead, or ask us to hold the arrangement until the patient moves to a regular room. We will call you rather than let a bouquet be turned away at reception.
Maternity wards usually do accept them
Regular maternity and postpartum rooms take flowers. Neonatal intensive care does not. If you do not know which one applies, send to the mother's room and keep the arrangement unscented — strong lilies and heavily perfumed stems are the ones most likely to be moved out into a corridor.
What to put in the order notes
- The patient's full name as it appears on their admission, not a nickname.
- The ward or unit and the room number. A hospital name alone is not a delivery address — Ronald Reagan UCLA Medical Center is a large building with many desks.
- A mobile number for the patient or a family member, so we can confirm they are still admitted.
- Your own number, so we can reach you rather than guess if something is wrong.
Hospitals we deliver to on the Westside
From our three studios we deliver regularly to Ronald Reagan UCLA Medical Center and the UCLA Santa Monica campus, Providence Saint John's Health Center in Santa Monica, Cedars-Sinai, Marina del Rey Hospital and the medical suites along San Vicente and Wilshire. Most of these accept deliveries at a main reception desk that routes internally.
Choose an arrangement that suits a hospital room
Hospital rooms are small, surfaces are shared, and nobody there wants to find a vase and cut stems. Two practical rules:
- Go for a container, not a wrapped bouquet. A flower basket arrives ready to place. A wrapped bouquet needs a vase the ward does not have.
- Keep it modest in size and scent. Our get well collection is chosen with this in mind.
Timing
Order before 1 PM for same-day delivery. Visiting hours matter more than you would think — if the flowers arrive after the patient has gone to sleep they sit at a desk overnight. Afternoon delivery is usually the safest window, and we can schedule it for a specific time from $30.
Questions about a specific hospital or ward? Call +1 (657) 427-7770 before you order and we will tell you whether it will work.
